Feature article

Broadly speaking, some countries do family-friendly policies and practices better than others – but there are great benefits to be had for everyone, says Siu Oi Ling

In the age of inflation, increased competition and an emphasis on adjunct faculty roles, knowing how to effectively negotiate your salary is key

Seven points to consider when introducing artificial intelligence to provide front-line customer service support at your institution, by Paul Mahoney

The academy has no common idea of what research leadership really is, why it’s important or what good practice looks like. That needs to change, says Matthew Flinders

Nikki Anghileri and Elizabeth Parker share practical tips on executing an impactful and memorable welcome transition programme for new students from diverse backgrounds

A sophisticated algorithm and a simple phone call have proved to be a formula for student retention. And it’s not stopping as the pandemic recedes, says Jonathan Powles

One can accomplish only so many tasks in a given day, so try selecting three from five designated priorities and ensuring they are nurtured, says Sandy Jones

A guide to creating and delivering a whole-task learning model using goal-based scenarios and hybrid simulation, by Michael Daly

By reinforcing the myth of meritocracy, we perpetuate a system grounded in cruelty and false promises. It needs to stop, says David Webster

If universities are serious about creating global graduates, they must explore virtual opportunities to build confidence and enthusiasm for international travel, says Alex Regan