Professional services in higher education

Advice on the many functions of a university that fall outside academia or teaching such as HR, finance, communications, department and laboratory management, libraries and student services. Find out how professional services teams in higher education can best ensure the smooth running of an institution, supporting teaching, research and student success – and work effectively with their academic colleagues.

By Eliza.Compton , 28 May, 2026
Careers services go beyond preparing students for immediate graduate positions. They equip students to navigate their professional lives over time, to progress and adapt through change. Gemma Kenyon explains the nuances of delivering employability at scale
Reading time
4minutes
By Laura.Duckett , 29 April, 2026
A university-wide plan to improve working culture works best when team leaders take ownership of it. Donna Dalrymple offers guidance on translating strategy into meaningful change
Reading time
4minutes
By Laura.Duckett , 21 April, 2026
If research is to shape public debate, support students and inform society, academics must learn how to collaborate with marketing and communications teams to extend its reach beyond the journal page, says Bertha Martínez
Reading time
4minutes