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When AI asks: ‘Why?’ and facilitates critical thinking

By Eliza.Compton, 28 July, 2025
Chatbots can be used at scale to mimic the Socratic method in university assessment and guide students to reflect on their thinking and reasoning process
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“What makes you think that?” This simple question has become a turning point for many of our students over the past two semesters, not because I asked it myself but because we deliberately integrated an AI tool into course assignments that would.

As educators, we often talk about the importance of developing students’ critical-thinking skills. But fostering those skills at scale can be a challenge. Increasingly, instructors are turning to AI tools that engage students in structured, reflective dialogue. These systems are designed not to provide answers but to encourage learners to explain their reasoning, examine underlying assumptions and clarify their thought processes.  

Our research team at Georgia Tech’s Center for 21st Century Universities has been piloting one such tool, Socratic Mind, which invites students into deeper intellectual engagement. While not developed solely to enhance critical thinking, the tool has helped many students think more deeply and express their ideas with greater clarity.

Centring instruction on ‘Why’

The path to deeper thinking lies not in more content but in better questions. At the heart of this approach is Socratic questioning, a method rooted in ancient philosophy. Rather than emphasising correct answers, it asks learners to reflect, probe assumptions and clarify their reasoning through dialogue.

When instruction is grounded in this method, it shifts from delivering information to cultivating enquiry. Prompts such as: “Could you explain your thinking?” or: “What assumptions are you making?” encourage students to refine their reasoning and revisit responses until they are ready to progress. In an introductory computing course, students analysed a short code. They explained key points, with follow-up questions from the AI encouraging them to consider alternative outcomes. In an applied physiology course, students reflected on the ethical implications of the attention economy and healthcare technologies, with the AI prompting them to challenge preconceived ideas and weigh trade-offs related to consent, privacy and autonomy.

These layered, ongoing prompts helped students move from simply recalling information to reasoning through complex issues. In our pilots, students accessed Socratic Mind through links provided in the course learning management system. Instructors created assignment questions that aligned with course materials and supplied the AI with potential answers, as well as common misconceptions, and embedded rubric criteria to gauge understanding. With this guidance, the tool could respond to students’ inputs and generate follow‑up questions that nudged them towards more accurate reasoning within the instructor’s intended framework. In this way, the AI complemented and extended the instructors’ work rather than replaced it.

Using the Socratic method and AI in the classroom

Socratic questioning is a powerful teaching method, but it requires time, skilled facilitation and personalised attention, all of which can be scarce in large or online classes. This is where AI can help.

Rather than requiring custom-built solutions, instructors can now access a range of AI platforms that support this method. Tools such as Google Dialogflow, Botpress and open-source interfaces such as Chatbot UI (paired with models like GPT-4 or Claude) allow educators to create chatbots that prompt students with open-ended, reflective questions.

Through prompt engineering or branching conversation paths, these systems can simulate dialogues that encourage students to justify their reasoning, challenge assumptions and think critically. Even a simple prompt such as: “Always ask a follow-up question that pushes the student to elaborate” can transform a basic chatbot into a powerful thinking partner and help cultivate the habit of enquiry.

AI-implementation tips for university educators

Model thinking habits, don’t just deliver content

Use AI tools to guide students through their reasoning rather than just asking them to recall information. When prompted to explain their thinking, about 40 per cent of students in our pilot studies began questioning themselves more often and structuring their responses more logically.

Embed enquiry into feedback

Use AI to prompt curiosity rather than simply correct. The AI can offer follow‑up questions that encourage students to rethink and justify their ideas. For example, after a student explains a code snippet, it might ask: “What would happen if a key element were changed?” – pushing them to reason beyond a single solution.

Prompt metacognition through self-questioning

Encourage reflection with prompts for students to ask themselves: “What am I assuming?” or “Is there a better way to do this?” Over time, students in our pilots began using these questions independently, during and beyond assignments. About 20 per cent specifically mentioned that they started questioning themselves more often, even outside the platform. 

Foster clear and structured articulation

Assign tasks that require students to explain ideas step by step, in writing or aloud. AI can support this with prompts to expand on partial answers, reorganise reasoning or clarify ambiguous points. This helps students connect concepts across contexts and communicate with greater clarity. In our pilots, about 10 per cent of students specifically noted improvements in articulating their ideas and reasoning more clearly.

Probe misconceptions, not just correct answers

Design prompts and follow-up questions that guide students to think beyond the obvious and uncover assumptions or oversimplified views. For example, in a physiology course, students explored the ethical implications of emerging healthcare technologies. The AI’s follow-up questions addressed the assumption that new tools were automatically beneficial, leading students to consider consent, privacy and autonomy.

Make reflection part of the process

After each session or assignment, ask students to reflect on their thinking experience. These reflections can be collected through an online form or survey with open‑ended or closed questions, giving students a structured space to share insights and suggestions that inform their learning and guide future improvements.

Let AI extend – not replace – educator dialogue

AI is a tool to extend, not eliminate, the human touch in teaching. It cannot replicate the depth of an instructor’s feedback, but it can encourage students – even the quiet ones – to voice their reasoning, rethink their ideas and engage more deeply with the learning process.

Not every student in our pilot found the tool transformative, though. About a third reported no noticeable change in their thinking compared with courses without it – but many did. When intentionally designed and paired with structured reflection, AI-powered dialogue can encourage thoughtful engagement and support the internalisation of critical-thinking habits.

That doesn’t mean AI tools are perfect. They can be rigid, repetitive or frustrating without the right framing. Ultimately, it wasn’t about the tool itself. It was about the shift it provoked: from giving answers to justifying them, from following steps to questioning assumptions, from passive reception to active reasoning.

Meryem Yilmaz Soylu is a research scientist in the Center for 21st Century Universities at Georgia Tech.

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Chatbots can be used at scale to mimic the Socratic method in university assessment and guide students to reflect on their thinking and reasoning process

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